- EU-funded digital innovation
Automated Customer Service Software «STORECOM»
The investment concerns the development of an integrated customer service system for retail stores, utilizing artificial intelligence and real-time data analysis tools. It combines automatic detection and management of customer needs (Call Me), employee evaluation and performance rewards, and a unified internal communication system.
Implementing OrganizationInformation Society S.A.
Project Budget€236,187.52
EU Funding€107,351.68
- Project framework
Better service, supported by real-time intelligence.
The goal is to reduce customer loss, enhance staff efficiency, and provide immediate, personalized customer service.
The project was implemented within the framework of the “Development of Digital Products and Services” program of the Recovery and Resilience Facility.