Privacy Policy

Last updated: 9 November 2026

GLOVE RETAIL S.R.L. respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal data when you visit www.gloveretail.com, contact us through the website, or otherwise interact with us through the website.

1. Who we are

The data controller responsible for the processing described in this Privacy Policy is:

GLOVE RETAIL S.R.L.
Str. Băiculești nr. 25, bl. E13
sc. B, parter, ap. 42, Sector 1
București 013192
Romania

CUI: 49065339
VAT: RO49065339
Trade Register: J2023020929407

Email: info@gloveretail.com

Glove Retail operates through offices and affiliated entities in Greece, Bulgaria, Cyprus and Romania. Where an enquiry relates to another Glove Retail office or market, we may forward the relevant information to the appropriate Glove Retail entity so that it can respond to your enquiry or provide the requested service.

2. Personal data we collect

Information you provide to us

When you contact us through our website, request information, request a quote, request a demonstration, arrange a meeting or otherwise communicate with us, we may collect information including:

  • first and last name;
  • business or organisation name, where provided;
  • job title or professional role, where provided;
  • email address;
  • telephone number, where provided;
  • country or market of interest;
  • information contained in your message or enquiry; and
  • any other information you voluntarily provide to us.

Please do not submit sensitive personal data through our website forms unless it is specifically requested and necessary for the purpose concerned.

Information collected automatically

When you access our website, our web servers and infrastructure may process technical information necessary to deliver and secure the website, such as:

  • IP address;
  • date and time of requests;
  • requested URLs;
  • browser and device information;
  • HTTP status and diagnostic information; and
  • information required to detect errors, abuse or security incidents.

3. How and why we use your personal data

Responding to enquiries and requests

We process the information you submit in order to respond to enquiries, provide requested information, prepare or discuss proposals and quotations, arrange demonstrations or meetings, and communicate with you about potential business relationships.

Depending on the nature of your request, the legal basis is our legitimate interest in conducting and developing our business, taking steps at your request prior to entering into a contract, or performing an existing contract.

Business communications

Where we have an existing or prospective business relationship with you or the organisation you represent, we may process your business contact information for reasonable communications relating to our products, services and business relationship.

We rely on our legitimate interests where permitted by applicable law. Where consent is legally required for a particular form of electronic marketing, we will obtain it before sending such communications.

You may object to direct marketing communications at any time.

Website operation and security

We process technical information where necessary to operate, maintain and secure our website, diagnose technical problems, prevent misuse and protect our systems.

The legal basis for this processing is our legitimate interest in providing a reliable and secure website and protecting our information systems.

4. Cookies

Our website uses cookies and similar technologies.

Cookies that are strictly necessary for the operation of the website or for recording your privacy preferences may be used without consent where permitted by law.

With your consent, we use Google Analytics 4, supplied by Google LLC, to measure page views and understand how the website is used. Analytics may process an online identifier, page URL, browser and device information, and approximate location derived from your IP address. Google receives the analytics data, and our Analytics account has Google products and services data sharing enabled. The legal basis for this optional processing is your consent. You can withdraw it at any time through Cookie settings. Google may process data outside the EEA as described in section 7. See our Cookie Policy for the cookies and their duration.

For detailed information about the cookies we use, their purposes and their duration, please see our Cookie Policy.

You can manage or delete stored cookies through your browser settings.

5. Recipients of personal data

We may disclose personal data where reasonably necessary to:

  • Glove Retail personnel who need the information for their work;
  • other Glove Retail entities where your enquiry concerns their territory, products or services;
  • IT, hosting, website maintenance, security and other technical service providers acting on our behalf;
  • professional advisers such as accountants, auditors and legal advisers where necessary; and
  • public authorities or other parties where disclosure is required by law or necessary to establish, exercise or defend legal claims.

We do not sell your personal data.

6. Glove Retail entities in other countries

Glove Retail has offices in Greece, Bulgaria, Cyprus and Romania.

If your enquiry concerns one of these markets, we may provide your enquiry and contact details to the relevant Glove Retail entity so that your request can be handled appropriately.

Greece, Bulgaria, Cyprus and Romania are members of the European Union, and transfers of personal data between these locations therefore remain within the European Economic Area.

Where another Glove Retail entity independently determines how and why it processes personal data after receiving an enquiry, that entity may act as a separate data controller for that subsequent processing.

7. International data transfers

Some service providers we use may process personal data outside the European Economic Area.

Where personal data are transferred to a country outside the EEA, we take appropriate steps to ensure that the transfer complies with applicable data protection law. These safeguards may include an adequacy decision of the European Commission or appropriate contractual safeguards such as the European Commission’s Standard Contractual Clauses.

8. How long we retain personal data

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, accounting and business requirements.

As a general rule:

  • website enquiries that do not result in a continuing business relationship are retained only for as long as reasonably necessary to respond to and follow up the enquiry;
  • information relating to customers, contracts or business relationships may be retained for the duration of the relationship and afterwards for the period required by applicable legal, tax and limitation requirements;
  • technical and security logs are retained for a limited period appropriate to their operational and security purpose.

Where data are no longer required, they are deleted, anonymised or otherwise securely disposed of.

9. Your rights

Subject to the conditions provided by the General Data Protection Regulation (GDPR), you may have the right to:

  • request access to your personal data;
  • request correction of inaccurate or incomplete personal data;
  • request deletion of your personal data;
  • request restriction of processing;
  • object to processing based on legitimate interests;
  • object at any time to processing for direct marketing purposes;
  • receive certain personal data in a structured, commonly used and machine-readable format and request its transfer where the right to data portability applies; and
  • withdraw consent at any time where processing is based on your consent.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

Some rights are subject to statutory conditions and exceptions and therefore may not apply in every situation.

10. Exercising your rights

To exercise your data protection rights or ask a question about our processing of personal data, please contact:

GLOVE RETAIL S.R.L.
Email: info@gloveretail.com

We may need to request information necessary to verify your identity before fulfilling a request.

11. Right to lodge a complaint

If you believe that your personal data have been processed unlawfully, you have the right to lodge a complaint with a competent data protection supervisory authority.

In Romania, you can contact the following supervisory authority:

National Supervisory Authority for Personal Data Processing (ANSPDCP)
Bd. General Gheorghe Magheru nr. 28–30
Sector 1, București
Romania

www.dataprotection.ro

You may also have the right to complain to the supervisory authority in the EU/EEA country where you live or work or where an alleged infringement occurred.

We encourage you to contact us first so that we have an opportunity to address your concerns.

12. Links to third-party websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy information provided by those websites before submitting personal information to them.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, processing activities or applicable legal requirements.

The current version will always be published on this page, together with its last-updated date.